Terms of service
Welcome to TintLoop. By accessing or purchasing from our website www.tintloop.com (the “Site”), you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.
1. General Information
TintLoop (“we,” “us,” “our”) is an online store offering DIY Coloring T-Shirts, creative kits, and related products. By using this website, you confirm that you are at least 18 years old, or accessing under the supervision of a parent/guardian.
2. Products & Orders
- All products listed on our website are subject to availability.
- We make every effort to display product details, colors, and images accurately, but slight variations may occur.
- By placing an order, you agree to provide accurate and complete information. Orders placed with false, incomplete, or misleading information may be cancelled.
3. Pricing & Payments
- All prices are displayed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
- We reserve the right to update product prices, discounts, and offers at any time.
- Payments can be made using secure payment gateways including UPI, Debit/Credit Cards, Net Banking, and Wallets.
4. Shipping & Delivery
- Orders are processed within 24–48 hours (excluding Sundays and public holidays).
- Delivery timelines vary based on your location (generally 3–8 business days within India).
- Once shipped, you will receive a tracking link via email or WhatsApp.
- We are not liable for delays caused by courier partners, natural events, or circumstances beyond our control.
5. Returns, Refunds & Exchanges
- We offer a 7-day return window for eligible products. Please refer to our Return & Refund Policy for detailed conditions.
- Returns will only be accepted if products are unused, unwashed, and in original packaging.
- Customers must share an unboxing video at the time of first use to process claims for damaged or defective items.
- For electronic items, customers must charge the product before use to ensure proper functioning.
- Once approved, we will arrange a pickup from your address for returns.
6. Intellectual Property Rights
- All content on the Site including logos, product images, text, graphics, and designs are the exclusive property of TintLoop.
- You may not copy, reproduce, sell, or distribute any content from this Site without our prior written consent.
7. User Responsibilities
You agree not to:
- Misuse the Site for fraudulent or unlawful activities.
- Resell our products without authorization.
- Upload harmful code, viruses, or engage in actions that disrupt the Site’s functionality.
8. Limitation of Liability
- While we take utmost care in curating safe and high-quality products, TintLoop will not be liable for any indirect, incidental, or consequential damages arising from product misuse.
- Parents/guardians are advised to supervise children while using DIY products.
9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. The latest version will always be available on this page.
11. Contact Us
For any questions regarding these Terms of Service, please reach out to us:
📱 WhatsApp: +91-6360982961
📍 Bengaluru, India